Website use
You may use this website to review lodging information, check availability, book online, contact Del Prado Motel, or manage an eligible booking. You may not misuse the site, interfere with its operation, attempt unauthorized access, or submit fraudulent or abusive requests.
Online bookings
The website may show current room availability, nightly rates, and an estimated stay total and may accept an online booking request. Submitting the request does not charge the guest and does not create a confirmed reservation. Del Prado Motel staff confirms the dates, guest count, room category, rate, and physical room assignment before the booking becomes confirmed.
Phone reservations and contact-form inquiries
Guests may begin an online booking, call Del Prado Motel for a phone reservation, or book in person at the front desk. When configured online checkout is available, successful required payment confirms the website reservation; otherwise the request remains pending for staff confirmation. The separate website contact form is an inquiry/staff-follow-up channel and does not itself create a confirmed reservation.
Room assignment
Reservations are made by room type. Del Prado Motel assigns the specific room and may change that assignment when needed.
Text messaging terms
If you separately opt in to text messages, Del Prado Motel may send reservation and stay-related SMS messages to the mobile number you provide. Message frequency varies. Message and data rates may apply. Reply STOP to opt out and HELP for help. Consent to SMS is not required to book or contact the motel.
Online payments
The website may require full payment of the current stay total before confirmation. The provider shown at checkout processes the payment; Del Prado Motel does not store full card numbers, CVV, PIN, or PayPal credentials. Staff may also issue a separate secure payment request when appropriate.
Cancellation requests and refunds
An eligible guest may submit a cancellation request through the booking-management link. A request does not cancel the booking immediately. Del Prado Motel reviews the request, and any approved refund is handled separately.
Rates and availability
Rates and physical-room availability are rechecked before the online hold/payment step. Successful required payment confirms the reservation against the availability held for that checkout. The specific physical room remains operationally managed by Del Prado Motel staff and may be changed safely when necessary without changing the confirmed room category unless the guest agrees.
Photography and room information
Photos show Del Prado Motel and its room types. Individual rooms of the same type may vary slightly in layout or furnishings.
Third-party links
Links to maps, payment providers, or other third-party services are provided for convenience or transaction processing. Del Prado Motel does not control those services or their independent content, availability, security, or privacy practices.
Intellectual property
Website text, branding, layout, graphics, and original assets are protected by applicable intellectual-property laws. Third-party trademarks remain the property of their respective owners.
No unlawful or harmful use
You may not use the site to transmit malicious code, overload the service in a harmful manner, impersonate another person, or submit unlawful, threatening, fraudulent, or abusive content.
Website availability
The website is provided on an “as available” basis. No website can be guaranteed to operate without interruption or error at all times.
Limitation of liability
To the extent permitted by applicable law, Del Prado Motel is not liable for indirect or consequential losses arising solely from website use or website downtime. Nothing here excludes liability that cannot legally be limited.
Governing law
These website terms are intended to be governed by applicable federal law and the laws of the State of New Mexico, without limiting consumer rights that cannot legally be waived.
Changes
These terms may be revised as the website or reservation process changes.
Contact
Questions may be directed to (505) 377-4561.
Website rates and reservation confirmation
When online checkout is available, Del Prado Motel may temporarily hold an available room while the guest completes payment of the full current stay total through the selected payment provider. Submitting the booking form by itself does not charge the guest. Successful full payment confirms the reservation. If online checkout is unavailable or not completed, the request remains pending until authorized staff confirms it.