1. Check-in and identification
Guests must present a valid government-issued photo ID at check-in for registration and identity verification. The standard check-in time is 4:00 PM (New Mexico property time). Contact the front desk in advance about late arrivals.
2. Check-out and extensions
Check-out is 11:00 AM. Guests who wish to extend their stay should contact reception before check-out. Extensions depend on room availability and are charged at the applicable rate. Remaining in a room after an approved stay ends does not extend the reservation; any departure or removal process is subject to applicable law.
3. Personal belongings
Guests should secure their valuables, lock their rooms, and promptly report suspected theft or damage. The motel's responsibility for loss or damage is determined under applicable law; this policy does not waive rights or protections that cannot legally be excluded.
4. Room occupancy and additional guests
- Double Queen rooms: maximum 4 registered guests
- King rooms and King Jr. Suites: maximum 2 registered guests
- An additional guest charge of $40 may apply when an extra guest is permitted within the room's configured maximum occupancy and applicable safety requirements.
- Occupancy above the permitted limit requires separate approved accommodations and cannot be authorized merely by paying an extra-guest fee. All overnight occupants must be registered with the front desk.
5. Pets and service animals
Pets are allowed only in rooms designated as pet-friendly, subject to availability and the motel's rules. Pet fees for designated pet-friendly rooms are determined by the room settings (currently $25.00 per stay). The applicable amount, basis, and taxes are disclosed during booking; previously confirmed charges are not retroactively changed. Trained service animals are accommodated as required by law and are not subject to pet fees.
6. Smoking and drinking
Smoking and drinking alcoholic beverages are prohibited inside motel rooms under the property's provided rules. A $250 incidental/cleaning charge is stated for violations, subject to applicable law and documentation. Ask the front desk about any designated areas.
7. Prohibited goods and activities
Hazardous, combustible, explosive, illegal, or otherwise dangerous materials are prohibited on motel premises. Gambling, disruptive parties, large unapproved gatherings, unlawful drugs, weapons prohibited by law or motel rules, prostitution, and other unlawful activity are not permitted. Guests may be responsible for losses or damage caused by their actions or those of persons for whom they are legally responsible, subject to applicable law.
8. Damage to motel property
Guests are responsible for damage they or their authorized visitors cause beyond ordinary wear and tear, subject to applicable law. The provided motel rules state a $250 incidental charge for property damage. Any charge must be applied lawfully and should be supported by an incident record and reasonable documentation; additional costs, if any, require a lawful basis.
9. Quiet hours
Quiet hours begin at 10:00 PM. Guests and visitors must keep noise low and respect other occupants throughout the property.
10. Guest conduct and management rights
Guests and visitors must behave respectfully and avoid disturbances. Management may require a guest to leave for serious or repeated rule violations, but any eviction, removal of belongings, or other enforcement action will follow applicable law and required procedures. This agreement does not authorize an unlawful lockout or seizure of property.
11. Nature of accommodation
A motel reservation provides transient lodging for the confirmed stay period. Nothing in this policy purports to eliminate rights that may arise under applicable law or by the facts of a guest's occupancy.
12. Compliance with law and policy updates
Guests must comply with applicable federal, New Mexico, and local laws. Management may update rules for future stays with appropriate notice; the version accepted for an existing booking is preserved with that guest's digital agreement record.
Reservations, payment, and changes
For online reservations, the website's current checkout mode determines whether the guest must complete a secure payment to confirm the booking or wait for staff confirmation. A booking request is not a guarantee until the applicable confirmation requirements are met. Cancellation or refund requests follow the reservation's terms and authorized staff review; refund processing is not automatic.
Digital policy agreement
Guests may sign electronically using the private agreement link associated with their reservation, on their own device. Electronic signing requires a drawn signature, printed legal name, and explicit consent; the motel records the signing date and time. Alternatively, guests may sign a printed policy at reception, and staff record that the physical form was received. Staff must not sign electronically on the guest's behalf. The system retains the policy version accepted and the applicable signature record with the reservation.
Questions and property contact
Del Prado Motel, 6380 US-550, Cuba, NM 87013. Telephone: (505) 377-4561. Email: delpradoinfo1@gmail.com.
Ways to reserve
Guests may check current rates and availability on the website and begin an online booking. When the configured online checkout is available, successful required payment confirms the reservation. If checkout is unavailable or not completed, the request remains pending until Del Prado Motel staff confirms it. Guests may also reserve by phone or in person. The contact inquiry form remains separate from the booking flow.
Website quote & confirmation
When online checkout is available, Del Prado Motel may temporarily hold an available room while the guest completes payment of the full current stay total through the selected payment provider. Submitting the booking form by itself does not charge the guest. Successful full payment confirms the reservation. If online checkout is unavailable or not completed, the request remains pending until authorized staff confirms it.
Rates, taxes & payment
The website may require full payment of the current stay total before confirmation. The provider shown at checkout processes the payment; Del Prado Motel does not store full card numbers, CVV, PIN, or PayPal credentials. Staff may also issue a separate secure payment request when appropriate.